Store Policies

Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover. We also accept personal checks (with a 10-day hold for the check to clear).

Return Policy

Orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product. If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Returns Should be sent to :

Order # (Include your order number)

5 Plant Avenue

Hauppauge, NY 11788

Sales Tax Information 

State laws require that we charge applicable sales tax on orders shipped to addresses in the state of Ohio only. All orders outside of Ohio will not be charged. 

Damage Claims 

In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify UPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.

Cancellation

In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.

Shop with confidence, we offer a 30 day money back guarantee.